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Good to know

Questions and answers

The things people ask at the counter, answered before you come in.

Common questions

  • We are not open yet. When we open, you will not need an appointment. Until then, please call us or send a message.

  • Two pieces of ID, one of them a government photo ID such as a driver's licence or passport. Canadian anti-money-laundering rules ask us to check them, so please bring them along. The check only takes a moment.

  • There is no minimum, so small amounts are always welcome. The most we can do in one transaction is CAD 10,000.

  • Not yet. Rates move through the day, and we would rather give you the real one than an old number, so please call us and ask.

  • US dollars (USD), euros (EUR), British pounds (GBP), Ethiopian birr (ETB), Eritrean nakfa (ERN), Indian rupees (INR) and Philippine pesos (PHP). If you need another currency, please ask us.

  • Free parking directly in front of the shop, so you can park right outside the door.

  • Normally closed on holidays, and hours can change. Please call us before you come.

Get in touch

We are opening soon. Call us or send a message, and we will talk it through.